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Case Study

Achieving Excellence Globally: Multisite ISO 9001 Certification for RIA Advisory LLC

Case Study for Website: Multisite ISO 9001 Certification of RIA Advisory LLC


Title: Achieving Excellence Globally: Multisite ISO 9001 Certification for RIA Advisory LLC

Introduction: RIA Advisory LLC, a prestigious Oracle Partner, has achieved multisite ISO 9001 certification for its operations across the USA, Philippines, and India (Pune) with the guidance of Quality Asia Certifications. This case study explores the certification process and its impact on RIA Advisory’s global operations and commitment to quality.

Company Overview: RIA Advisory LLC provides innovative solutions and services as a trusted Oracle Partner. With a focus on delivering consistent quality across its global offices, RIA Advisory sought ISO 9001 certification for its sites in the USA, Philippines, and India (Pune).

The Certification Journey:

  1. Stage 1 Audit:

   - Initial assessment to evaluate existing quality management systems (QMS) at each site.

   - Identification of gaps and areas for improvement to meet ISO 9001 standards.

  1. Stage 2 Audit:

   - Detailed evaluation of QMS implementation across all sites.

   - Verification of compliance and effectiveness in meeting ISO 9001 requirements.

   - Documentation of any non-conformities.

  1. Guidance on NC Closures:

   - Expert guidance provided to address and close non-conformities.

   - Implementation of corrective actions to achieve full compliance.

  1. Report Reviews:

   - Comprehensive review of audit reports for accuracy and completeness.

   - Assessment of overall effectiveness of the QMS at each site.

  1. Certification Decision:

   - Based on audit findings, decision to award ISO 9001 certification for all sites.

  1. Certificate Award:

   - Presentation of ISO 9001 certificates to RIA Advisory’s sites in the USA, Philippines, and India (Pune).

   - Recognition of their commitment to global quality standards.

  1. Annual Surveillances and Recertification:

   - Ongoing monitoring through annual surveillance audits to ensure sustained compliance and improvement across all sites.


Impact of Multisite ISO 9001 Certification:

 Global Quality Consistency:

   - Implementation of a unified QMS ensuring consistent quality across all locations.

 Enhanced Operational Efficiency:

   - Streamlined processes and improved coordination between global sites.

 Customer Confidence:

   - Increased trust and satisfaction among clients due to adherence to international quality standards.

 Regulatory Compliance:

   - Alignment with global regulatory requirements, enhancing market access.


Conclusion: Achieving multisite ISO 9001 certification has significantly strengthened RIA Advisory LLC’s global quality management system, ensuring consistent excellence across its operations. Quality Asia Certifications is proud to have partnered with RIA Advisory on this journey towards global quality leadership.


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