Overview

ITC WelcomHeritage, a renowned hospitality chain, is committed to providing world-class services while maintaining food safety and environmental compliance. Partnering with Quality Asia, the chain implemented customized checklists for ISO 14001 (Environmental Management System) and ISO 22000 (Food Safety Management System) across multiple properties, ensuring adherence to international standards.

Challenges

🔹 Balancing luxury hospitality with strict regulatory compliance

🔹Ensuring consistent food safety practices across diverse locations

🔹Implementing effective Environmental, Health & Safety (EHS) measures

🔹Training a large workforce to maintain ISO standards

Solution by Quality Asia

✔ Developed custom ISO 14001 & ISO 22000 checklists for property-wide compliance

✔ Conducted staff training programs to instill food safety & environmental best practices

✔ Implemented internal audits & risk assessments to identify and mitigate gaps

✔ Facilitated successful third-party audits, ensuring smooth ISO certification

Outcome

✅ ISO 14001 & ISO 22000 Certifications Achieved 🎉

✅Improved food safety standards & waste management efficiency

✅Enhanced staff awareness and accountability

✅Consistent compliance across all ITC WelcomHeritage properties

Through Quality Asia’s expertise, ITC WelcomHeritage now upholds world-class food safety and environmental sustainability, reinforcing its position as a leader in ethical and responsible hospitality. 🌿🏨

#QualityAsia #ITCWelcomHeritage #ISO14001 #ISO22000 #FoodSafety #EnvironmentalCompliance #HospitalityStandards #SustainableBusiness