Savoy Suites Manesar, a leading hospitality brand, is committed to excellence in environmental sustainability and food safety. To strengthen its operational standards, the hotel embarked on a journey to achieve ISO 14001 (Environmental Management System) and ISO 22000 (Food Safety Management System) compliance. Through a structured approach, including gap audits, roadmap development, and departmental training, Savoy Suites successfully implemented internationally recognized best practices in environmental and food safety management.

Challenges

The path to ISO certification presented several challenges:

1. Multi-Department Coordination: Ensuring seamless collaboration across diverse hotel operations.
2. Documentation Gaps: Establishing and maintaining detailed records for compliance.
3. Lack of Awareness: Training staff on the significance of ISO standards and their practical application.

Approach

Savoy Suites adopted a systematic strategy to achieve certification:

1. Conducted a gap audit to assess current practices against ISO 14001 & 22000 standards.
2. Developed a roadmap with clear action steps to bridge compliance gaps.
3. Implemented training programs for hotel departments, ensuring alignment with ISO requirements.
4. Strengthened documentation and monitoring processes to sustain long-term compliance.

Outcome

By successfully adopting ISO 14001 and ISO 22000 standards, Savoy Suites achieved:

✅ Enhanced Environmental Management: Sustainable resource use and waste reduction.

✅ Improved Food Safety Practices: A robust system ensuring high-quality and safe food handling.

✅ Compliance with Global Standards: Strengthened brand reputation and operational efficiency.

Through this initiative, Savoy Suites Manesar has set a benchmark in the hospitality industry for sustainable and safe hotel operations.