10014:2021

ISO 10014:2021 is an international management system standard offering guidance for realizing financial and economic benefits from implementing ISO 9001-based quality management systems (QMS). It helps top management align quality strategies with business goals and optimize return on investment (ROI) through quality-focused decision-making. At Quality Asia Certification, we specialize in ISO 10014 certification services that unlock measurable economic advantages for organizations across industries.

65% Cost Reduction

60% Sustainability

80%

Customer Attraction

60%

Increase Your Competitive Edge

What is 10014:2021?

ISO 10014:2021 – Quality Management Systems – Managing an Organization for Quality Results provides a structured framework for senior management to translate quality management principles into actionable financial and economic outcomes. It aligns strategic planning, process optimization, and resource allocation with organizational performance, going beyond compliance to drive profitability and sustainable growth.

Our ISO 10014 certification service includes gap analysis, documentation support, process audits, and final certification – helping your business derive economic value from your QMS initiatives.

Why is 10014:2021 important?

In today’s competitive environment, organizations need more than just compliance—they need performance excellence. ISO 10014:2021 enables decision-makers to bridge quality and profitability, especially for organizations already certified under ISO 9001. It helps quantify the value of quality practices, reduce inefficiencies, and foster a culture of continuous improvement led by top management.

This certification is ideal for businesses that:

  1. Are already ISO 9001 certified and want to deepen economic benefits.
  2. Struggle to link quality efforts with business performance.
  3. Aim to optimize cost, productivity, and value creation using QMS principles.


What are the benefits of 10014:2021?

  1. Improved ROI from Quality Initiatives: Ensure that quality investments generate measurable economic outcomes.
  2. Executive-Level Focus: Designed specifically for leadership to drive strategic quality decisions.
  3. Optimized Processes: Reduce waste, enhance productivity, and improve overall process efficiency.
  4. Integrated Planning and Execution: Align business strategy with operational performance through structured quality management.
  5. Quantifiable Results: Use data-driven approaches to evaluate financial gains from quality improvements.
  6. Support for Continual Improvement: Encourage a culture where quality drives consistent and sustainable improvements.

What kind of businesses can benefit from 10014:2021?

ISO 10014 certification from Quality Asia Certification delivers long-term business value by:

  1. ✅ Increasing profitability through efficient resource utilization.
  2. ✅ Enhancing decision-making with data-linked quality metrics.
  3. ✅ Improving stakeholder confidence through quality-driven governance.
  4. ✅ Aligning quality objectives with business strategy.
  5. ✅ Strengthening internal leadership focus on measurable results.
  6. ✅ Boosting competitive advantage by demonstrating economic gains from quality practices.
  7. ✅ Reducing cost of poor quality (COPQ) by preventing rework and inefficiencies.


Top Tips on making ISO 9001 effective for you.

#1

Top management commitment while practicing and accomplishing the standard is the key to success.

#2

Keeping staff informed about the ongoing practices, a well-communicated plan would increase the motivation and zeal of working in them.

#3

Making sure that the various departments of the organization work as a team for the benefit of the organization and customers as well.

#4

Review systems, policies, processes, and procedures for a smooth working of QMS.

#5

Speaking to customers & suppliers while getting feedback & working on improvements.

#6

Training staff carrying out the internal audits with the opportunity for improvement.

#7

Celebrate your achievement and use the QualityAsia Assurance Mark on your literature, promotional material, and website.

#8

Ensure continuous improvement by regularly reviewing and updating your quality management practices.

#9

Promote a culture of quality by encouraging innovation, accountability, and employee involvement at every level of the organization.

Why QualityAsia?

QualityAsia always vanguard in the auditing and governing of internationally acclaimed standards practices. At QualityAsia, we focus on driving the success of our clients through creating excellence with our trained professional auditors. The content of our service provision, comply with international certification rules defined by the accreditation bodies without burning a hole in your pocket. We will take you through the journey of audits with our best kept audit practices, viz.:

Initial Certification – Stage 1 (Preparatory Phase)
  • Thorough documented information review.
  • Exchange of information with staff through online or onsite presence.
  • Identification of key performances, processes & objectives as per the standard requisites.
  • Analysis of facilities, infrastructure, systems and processes in regard with the requested certification scope with a resource allocation review.

Initial Certification – Stage 2 (On-site Audit)
  • Measurement, reporting & reviewing the performances against key performances objectives.
  • Reviewing the suitability of the system meeting the legal, regulatory & contractual requirements.
  • Operational control of processes, internal audits & management reviews while understanding the responsibilities for the policies.
  • Conclusion based on prescriptive requirements, policy, performance objectives, staff skill, operations, procedures, internal audits, etc.


    Surveillance & Certification Renewal

    Drawing out the scrutiny on various aspects of the previously done audits on effectiveness while reviewing the various processes and control of the operations in the QMS and finally going for the recertification.

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