ISO/IEC 19770

In the digital era, managing IT assets efficiently is no longer optional—it’s essential. ISO/IEC 19770:2017 is the globally recognized standard for IT Asset Management (ITAM). This standard provides a structured approach to managing software and hardware assets throughout their lifecycle, ensuring compliance, risk management, and optimized IT spending.

Quality Asia Certification is accredited to offer certification for ISO/IEC 19770, helping organizations establish a robust framework that supports accountability, sustainability, and transparency in asset usage.

65% Cost Reduction

60% Sustainability

80%

Customer Attraction

60%

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What is ISO/IEC 19770?

ISO/IEC 19770:2017 is an international standard that defines best practices for IT Asset Management (ITAM), focusing on the effective governance of software, hardware, and digital services. It includes key elements such as asset discovery, inventory management, usage tracking, compliance assurance, and lifecycle control of IT assets.

This standard aligns with frameworks such as COBIT and ITIL, making it a valuable foundation for organizations aiming to improve their IT service management, financial management, and information security posture.

Why is ISO/IEC 19770 important?

With increasing global scrutiny over software licensing, cyber risks, and data integrity, organizations need to control how IT assets are deployed, maintained, and retired. ISO/IEC 19770 bridges the gap between operational efficiency and legal compliance, reducing audit risks while improving cost savings and resource allocation.

Quality Asia Certification ensures that your organization’s IT asset management system complies with the latest 19770:2017 requirements—demonstrating commitment to responsible digital infrastructure and governance.

What are the benefits of ISO/IEC 19770?

  1. Ensures accountability and traceability of all IT assets
  2. Streamlines software license compliance and reduces legal risk
  3. Optimizes IT investment decisions and lifecycle planning
  4. Enhances cybersecurity by managing asset-related vulnerabilities
  5. Improves budgeting, forecasting, and vendor contract management
  6. Aligns IT practices with business objectives and industry benchmarks

What kind of businesses can benefit from ISO/IEC 19770?

  1. Cost Control & Optimization
  2. Track usage and avoid unnecessary purchases or renewals, saving operational costs.
  3. Regulatory & License Compliance
  4. Prevent penalties from software audits by maintaining compliant usage records.
  5. Risk Mitigation
  6. Identify and eliminate unauthorized or unsupported software to reduce security risks.
  7. Improved Decision-Making
  8. Use accurate asset data for strategic IT planning and vendor negotiations.
  9. Increased Operational Efficiency
  10. Automate tracking and maintenance, reducing manual errors and administrative overhead.
  11. Sustainability & Lifecycle Planning
  12. Plan responsible decommissioning and reuse of IT assets, promoting sustainable IT operations.

Top Tips on making ISO 9001 effective for you.

#1

Top management commitment while practicing and accomplishing the standard is the key to success.

#2

Keeping staff informed about the ongoing practices, a well-communicated plan would increase the motivation and zeal of working in them.

#3

Making sure that the various departments of the organization work as a team for the benefit of the organization and customers as well.

#4

Review systems, policies, processes, and procedures for a smooth working of QMS.

#5

Speaking to customers & suppliers while getting feedback & working on improvements.

#6

Training staff carrying out the internal audits with the opportunity for improvement.

#7

Celebrate your achievement and use the QualityAsia Assurance Mark on your literature, promotional material, and website.

#8

Ensure continuous improvement by regularly reviewing and updating your quality management practices.

#9

Promote a culture of quality by encouraging innovation, accountability, and employee involvement at every level of the organization.

Why QualityAsia?

QualityAsia always vanguard in the auditing and governing of internationally acclaimed standards practices. At QualityAsia, we focus on driving the success of our clients through creating excellence with our trained professional auditors. The content of our service provision, comply with international certification rules defined by the accreditation bodies without burning a hole in your pocket. We will take you through the journey of audits with our best kept audit practices, viz.:

Initial Certification – Stage 1 (Preparatory Phase)
  • Thorough documented information review.
  • Exchange of information with staff through online or onsite presence.
  • Identification of key performances, processes & objectives as per the standard requisites.
  • Analysis of facilities, infrastructure, systems and processes in regard with the requested certification scope with a resource allocation review.

Initial Certification – Stage 2 (On-site Audit)
  • Measurement, reporting & reviewing the performances against key performances objectives.
  • Reviewing the suitability of the system meeting the legal, regulatory & contractual requirements.
  • Operational control of processes, internal audits & management reviews while understanding the responsibilities for the policies.
  • Conclusion based on prescriptive requirements, policy, performance objectives, staff skill, operations, procedures, internal audits, etc.


    Surveillance & Certification Renewal

    Drawing out the scrutiny on various aspects of the previously done audits on effectiveness while reviewing the various processes and control of the operations in the QMS and finally going for the recertification.

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