ISO 27018:2019
ISO/IEC 27018:2019 is the internationally recognized standard that establishes commonly accepted control objectives, controls, and guidelines for protecting personally identifiable information (PII) in public cloud computing environments. Published by ISO and IEC, this standard serves as a privacy-specific extension to ISO/IEC 27001 and ISO/IEC 27002, tailored for cloud service providers acting as PII processors. At Quality Asia Certification, we offer IAF-recognized ISO 27018:2019 certification services that help cloud-based businesses demonstrate responsible data handling and compliance with global privacy regulations.
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What is ISO 27018:2019?
ISO 27018:2019 Certification is a formal attestation that a cloud service provider has implemented adequate controls to protect PII in accordance with globally accepted practices. This certification verifies that your cloud services are aligned with legal, regulatory, and contractual privacy obligations, and that your information security management system (ISMS) addresses privacy risks effectively.
Our certification process at Quality Asia Certification includes documentation review, gap analysis, implementation support, audits, and final certification issuance under an accredited framework.
Why is ISO 27018:2019 important?
In today’s digital age, cloud computing is at the core of modern IT infrastructure—but with it comes the responsibility of safeguarding customer data. ISO/IEC 27018:2019 is essential for businesses operating in the cloud environment who process or store PII on behalf of clients.
Choosing this certification demonstrates:
- Your commitment to data privacy, transparency, and accountability.
- Compliance with global privacy laws like GDPR, HIPAA, and local data protection regulations.
- Readiness to respond to customer and regulatory audits.
It builds trust with customers and provides a competitive edge in security-conscious markets.
What are the benefits of ISO 27018:2019?
- Data Privacy Assurance: Ensures robust controls for handling PII on cloud platforms.
- International Recognition: Validates your privacy compliance on a global level.
- Client Confidence: Builds trust with customers, knowing their data is protected.
- Regulatory Alignment: Helps meet privacy-related requirements of GDPR and other frameworks.
- Reduced Risk: Minimizes risks of data breaches, unauthorized access, or misuse of personal data.
- Enhanced ISMS Integration: Seamlessly integrates with ISO 27001 and other management systems.
What kind of businesses can benefit from ISO 27018:2019?
✅ Boosts Market Credibility by showcasing your brand’s commitment to global privacy standards.
✅ Accelerates B2B Sales where clients demand certified cloud providers as a prerequisite.
✅ Improves Customer Retention by strengthening data protection trust.
✅ Enables Legal Risk Management, helping avoid penalties for privacy breaches.
✅ Streamlines Vendor Approvals when dealing with corporate and government tenders.
✅ Supports Cross-Border Business, especially where data transfer and privacy regulations are strict.
✅ Enhances Incident Response Planning, with well-defined roles and preventive controls.
✅ Demonstrates Accountability in third-party audits and contractual obligations.
Top Tips on making ISO 9001 effective for you.
#1
Top management commitment while practicing and accomplishing the standard is the key to success.
#2
Keeping staff informed about the ongoing practices, a well-communicated plan would increase the motivation and zeal of working in them.
#3
Making sure that the various departments of the organization work as a team for the benefit of the organization and customers as well.
#4
Review systems, policies, processes, and procedures for a smooth working of QMS.
#5
Speaking to customers & suppliers while getting feedback & working on improvements.
#6
Training staff carrying out the internal audits with the opportunity for improvement.
#7
Celebrate your achievement and use the QualityAsia Assurance Mark on your literature, promotional material, and website.
#8
Ensure continuous improvement by regularly reviewing and updating your quality management practices.
#9
Promote a culture of quality by encouraging innovation, accountability, and employee involvement at every level of the organization.
Why QualityAsia?
QualityAsia always vanguard in the auditing and governing of internationally acclaimed standards practices. At QualityAsia, we focus on driving the success of our clients through creating excellence with our trained professional auditors. The content of our service provision, comply with international certification rules defined by the accreditation bodies without burning a hole in your pocket. We will take you through the journey of audits with our best kept audit practices, viz.:
Initial Certification – Stage 1 (Preparatory Phase)
- Thorough documented information review.
- Exchange of information with staff through online or onsite presence.
- Identification of key performances, processes & objectives as per the standard requisites.
- Analysis of facilities, infrastructure, systems and processes in regard with the requested certification scope with a resource allocation review.
Initial Certification – Stage 2 (On-site Audit)
- Measurement, reporting & reviewing the performances against key performances objectives.
- Reviewing the suitability of the system meeting the legal, regulatory & contractual requirements.
- Operational control of processes, internal audits & management reviews while understanding the responsibilities for the policies.
- Conclusion based on prescriptive requirements, policy, performance objectives, staff skill, operations, procedures, internal audits, etc.
Surveillance & Certification Renewal
Drawing out the scrutiny on various aspects of the previously done audits on effectiveness while reviewing the various processes and control of the operations in the QMS and finally going for the recertification.
