ISO 29201
ISO 29201:2019 is an international standard that establishes guidelines for information and communication technology (ICT) readiness for business continuity. As organizations become increasingly reliant on digital infrastructure, this standard provides a framework to ensure ICT systems remain resilient and responsive during and after disruptive incidents. At Quality Asia Certification, we provide ISO 29201:2019 certification services to help organizations ensure their ICT capabilities align with global business continuity expectations.
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What is ISO 29201?
ISO 29201:2019 – Security and Resilience – ICT Readiness for Business Continuity (IRBC) specifies methods to assess, plan, implement, and maintain ICT readiness to support business continuity. It ensures that IT systems, communication channels, and critical data assets are adequately protected, available, and operational during any crisis such as natural disasters, cyberattacks, system failures, or pandemics. The standard aligns closely with ISO 22301 (Business Continuity Management) and enhances its implementation with a specialized focus on ICT components.
Why is ISO 29201 important?
In an era where businesses are heavily dependent on technology and data, a minor disruption in IT systems can lead to major financial, operational, and reputational damage. ISO 29201:2019 provides a proactive strategy to prepare ICT infrastructure for potential disruptions, ensuring minimal downtime and data integrity.
Organizations that pursue this certification can:
- Align their ICT recovery processes with international best practices.
- Build trust with stakeholders by demonstrating operational resilience.
- Minimize economic losses from unexpected system outages or breaches.
- Integrate seamlessly with broader business continuity and risk management frameworks.
What are the benefits of ISO 29201?
Implementing ISO 29201:2019 provides a strategic advantage by embedding resilience into your ICT environment. Key benefits include:
- Improved ICT Recovery Planning: Establishes a robust framework to recover and restore IT services after disruptions.
- Operational Continuity: Maintains core business operations without significant interruption.
- Regulatory Compliance: Supports alignment with regulatory and legal requirements related to data security and continuity.
- Stakeholder Confidence: Builds assurance among clients, investors, and partners through certified ICT readiness.
- Risk Mitigation: Identifies vulnerabilities early and applies safeguards to reduce impact severity.
What kind of businesses can benefit from ISO 29201?
ISO 29201:2019 certification strengthens the technological backbone of your enterprise, enabling it to function with resilience and agility in uncertain environments. Here’s how your business benefits:
✅ Safeguards mission-critical ICT systems against failures and threats
✅ Supports uninterrupted service delivery even during IT crises
✅ Reduces costs associated with data loss and system downtime
✅ Enhances your reputation for being a secure, reliable organization
✅ Integrates with other ISO standards for a unified management system
✅ Helps secure long-term contracts from clients demanding business continuity assurance
✅ Improves incident response and shortens recovery time
Top Tips on making ISO 9001 effective for you.
#1
Top management commitment while practicing and accomplishing the standard is the key to success.
#2
Keeping staff informed about the ongoing practices, a well-communicated plan would increase the motivation and zeal of working in them.
#3
Making sure that the various departments of the organization work as a team for the benefit of the organization and customers as well.
#4
Review systems, policies, processes, and procedures for a smooth working of QMS.
#5
Speaking to customers & suppliers while getting feedback & working on improvements.
#6
Training staff carrying out the internal audits with the opportunity for improvement.
#7
Celebrate your achievement and use the QualityAsia Assurance Mark on your literature, promotional material, and website.
#8
Ensure continuous improvement by regularly reviewing and updating your quality management practices.
#9
Promote a culture of quality by encouraging innovation, accountability, and employee involvement at every level of the organization.
Why QualityAsia?
QualityAsia always vanguard in the auditing and governing of internationally acclaimed standards practices. At QualityAsia, we focus on driving the success of our clients through creating excellence with our trained professional auditors. The content of our service provision, comply with international certification rules defined by the accreditation bodies without burning a hole in your pocket. We will take you through the journey of audits with our best kept audit practices, viz.:
Initial Certification – Stage 1 (Preparatory Phase)
- Thorough documented information review.
- Exchange of information with staff through online or onsite presence.
- Identification of key performances, processes & objectives as per the standard requisites.
- Analysis of facilities, infrastructure, systems and processes in regard with the requested certification scope with a resource allocation review.
Initial Certification – Stage 2 (On-site Audit)
- Measurement, reporting & reviewing the performances against key performances objectives.
- Reviewing the suitability of the system meeting the legal, regulatory & contractual requirements.
- Operational control of processes, internal audits & management reviews while understanding the responsibilities for the policies.
- Conclusion based on prescriptive requirements, policy, performance objectives, staff skill, operations, procedures, internal audits, etc.
Surveillance & Certification Renewal
Drawing out the scrutiny on various aspects of the previously done audits on effectiveness while reviewing the various processes and control of the operations in the QMS and finally going for the recertification.
