ISO 38500:2015

ISO 38500:2015 is the international standard for the corporate governance of information technology, offering a framework for effective and responsible IT use within organizations. This standard guides top management on evaluating, directing, and monitoring IT usage to ensure it supports the organization's overall strategy and performance. As digital transformation accelerates across industries, ISO 38500 ensures that IT-related decisions are aligned with business goals, risk management, and ethical practices.

Quality Asia Certification helps organizations achieve ISO 38500:2015 compliance with a structured certification process, ensuring international recognition and improved digital governance standards.

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What is ISO 38500:2015?

ISO 38500:2015 is a governance framework that outlines principles and a model for directing and controlling IT within organizations. The certification applies to all types and sizes of organizations—public, private, government, and not-for-profit—ensuring IT investments deliver value and are used responsibly and ethically.

The standard provides guidance across six core principles:

  1. Responsibility
  2. Strategy
  3. Acquisition
  4. Performance
  5. Conformance
  6. Human Behavior

These principles support senior leadership and board members in governing IT systems efficiently, without needing technical expertise.

Why is ISO 38500:2015 important?

With increasing reliance on IT for strategic decision-making, operational efficiency, and cybersecurity, the need for responsible IT governance has never been more critical. ISO 38500:2015 helps organizations:

  1. Align IT with strategic business objectives
  2. Reduce operational risk and data mismanagement
  3. Strengthen stakeholder confidence and regulatory trust
  4. Improve leadership’s ability to make data-driven decisions

Choosing ISO 38500 shows your commitment to ethical IT usage, corporate responsibility, and long-term digital resilience.

What are the benefits of ISO 38500:2015?

Implementing ISO 38500:2015 offers the following advantages:

  1. Clear roles and responsibilities for IT decision-makers
  2. A structured approach to evaluate IT investments and risks
  3. Improved communication between IT departments and top management
  4. Enhanced IT policy compliance and audit readiness
  5. Prevention of IT resource misuse and inefficiencies
  6. A framework adaptable to emerging technologies like AI, Cloud, and IoT


What kind of businesses can benefit from ISO 38500:2015?

Getting certified in ISO 38500:2015 with Quality Asia Certification helps your business in the following ways:

  1. Strategic IT Alignment – Ensures your IT systems support current and future business goals.
  2. Risk Reduction – Minimizes cyber, financial, and operational risks related to poor IT governance.
  3. Increased Stakeholder Trust – Demonstrates your organization’s commitment to ethical and responsible IT use.
  4. Regulatory Advantage – Helps comply with data privacy, cybersecurity, and corporate governance requirements.
  5. Better Decision-Making – Empowers leadership with a clear framework to manage IT-enabled changes and innovation.
  6. Operational Efficiency – Reduces duplication, errors, and unnecessary IT expenditures.
  7. Competitive Edge – Enhances your brand reputation and trust in tech-driven markets and global tenders.


Top Tips on making ISO 9001 effective for you.

#1

Top management commitment while practicing and accomplishing the standard is the key to success.

#2

Keeping staff informed about the ongoing practices, a well-communicated plan would increase the motivation and zeal of working in them.

#3

Making sure that the various departments of the organization work as a team for the benefit of the organization and customers as well.

#4

Review systems, policies, processes, and procedures for a smooth working of QMS.

#5

Speaking to customers & suppliers while getting feedback & working on improvements.

#6

Training staff carrying out the internal audits with the opportunity for improvement.

#7

Celebrate your achievement and use the QualityAsia Assurance Mark on your literature, promotional material, and website.

#8

Ensure continuous improvement by regularly reviewing and updating your quality management practices.

#9

Promote a culture of quality by encouraging innovation, accountability, and employee involvement at every level of the organization.

Why QualityAsia?

QualityAsia always vanguard in the auditing and governing of internationally acclaimed standards practices. At QualityAsia, we focus on driving the success of our clients through creating excellence with our trained professional auditors. The content of our service provision, comply with international certification rules defined by the accreditation bodies without burning a hole in your pocket. We will take you through the journey of audits with our best kept audit practices, viz.:

Initial Certification – Stage 1 (Preparatory Phase)
  • Thorough documented information review.
  • Exchange of information with staff through online or onsite presence.
  • Identification of key performances, processes & objectives as per the standard requisites.
  • Analysis of facilities, infrastructure, systems and processes in regard with the requested certification scope with a resource allocation review.

Initial Certification – Stage 2 (On-site Audit)
  • Measurement, reporting & reviewing the performances against key performances objectives.
  • Reviewing the suitability of the system meeting the legal, regulatory & contractual requirements.
  • Operational control of processes, internal audits & management reviews while understanding the responsibilities for the policies.
  • Conclusion based on prescriptive requirements, policy, performance objectives, staff skill, operations, procedures, internal audits, etc.


    Surveillance & Certification Renewal

    Drawing out the scrutiny on various aspects of the previously done audits on effectiveness while reviewing the various processes and control of the operations in the QMS and finally going for the recertification.

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